Privacy & Return Policy

JDog Promotions values your privacy and takes the protection of your personal information seriously. Information you provide, such as your name, contact information, shipping address, and order details, is used to process purchases, communicate with you, and provide our products and services. We do not sell your personal information to outside companies for marketing purposes.

Because many JDog Promotions products are custom-made and personalized, all sales are final. We do not accept returns or offer refunds or exchanges on custom merchandise. Please carefully review all sizes, colors, quantities, designs, and spelling before submitting your order.

We want every customer to receive their order as expected. If you believe your order was damaged, defective, or incorrect due to an error made by JDog Promotions, please contact us as soon as possible.

We will review the issue and determine the appropriate next steps. Customers are responsible for reviewing all submitted order details, including sizes, colors, quantities, and spelling, before placing their order.